FAQS

DealzArabia is an online e-commerce system with a winning possibility .For every purchase made, DealzArabia provides its clients a free Reward ticket where they can win a luxury prize.

Dealzarabia is avaliable on web and Arabian Plus for android and ios platforms

DealzArabia HQ is situated in Dubai. Outlet shops will be coming soon to the area, in the meanwhile, if you have any type of inquiries, please go to our‘Contact Us’ page.

To complete an acquisition with DealzArabia you need to have a subscribed account. This is for your security and privacy

To edit your account, click on profile icon located in the ‘more’. Tap profile section to edit and click 'update profile' to complete.

To ‘Logout’ simply click on Logout button located in the more

At ‘Login’ select ‘Forgot Password’ and follow the on-screen instructions for password reset.

DealzArabia accepts all major credit/debits cards including (but not limited to): Visa,MasterCard and Amex.

DealzArabia is not in the organization of spamming or pestering its customers with unnecessary 'push notices'/ emails. Any kind of notifications sent by DealzArabia have actually been regarded appropriate to your customer experience.

New campaigns are created instantly at the close of an existing campaign. There is no set time limit per campaign, however, you can expect new campaigns to emerge frequently.

There are no hidden charges on any DealzArabia purchase. You must nonetheless contact your bank to see if they apply any transaction/processing fees.

DealzArabia currently only accepts Dirhams .You can make a purchase from DealzArabia via any bank account with any currency - however, DealzArabia will not accept responsibility for final billings which have been affected by exchange rates or fees (hidden or otherwise) as imposed by your branch.

All DealzArabia products can be collected directly from DealzArabia HQ, please read the ‘User Agreement’ prior to making/collecting a purchase. DealzArabia Prizes

Details on where to collect your prize will be sent to you (aka the 'winner') via email. For full details please refer to the 'Draw Terms & Conditions'

As per the ‘Draw Terms & Conditions', DealzArabia has the right to use your image, name and any statements made across their marketing channels (physical/digital).

DealzArabia will send ‘Push Notifications’/emails to notify all ticket holders as to the status of each campaign.

DealzArabia does not store nor save any sensitive Credit Card information on its servers. Credit card details that are signed upwith us are stored securely through the ‘Checkout’ secure online payment gateway.

Our website/App features a full tutorial. You can access this tutorial at any time by clicking this link.

DealzArabia is available on the Google Play Store, and Arabian Plus is available on the App Store.

DealzArabia is accessible only from UAE

To create an account simply click ‘sign up’ in the bottom of your screen and enter your details in the fields highlighted.

If you have the card holder’s permission, you can use/save any credit card to complete your purchase.

You will receive only general notifications when logged out, to receive account related information you must ‘Login’.

To change your password, click on ‘profile’ from ‘more’ button in the bottom right hand corner and select ‘change your password’

To close your account you must notify us in writing (from your registered email account) at: [email protected]. Hereafter, a dedicated member of our support team will assist you within 48 hrs.

New products and prizes are on their way, stay tuned for some exciting campaigns.

Yes! As of January 1st, 2018 all purchases will incur 5% VAT.

As per the ‘User Agreement’ all sales purchases are final and no refunds are given under any circumstances.

Only the registered account holder, or (and at our discretion), any individual with ‘Power of Attorney’ (POA) can collect the registered account holders’ DealzArabia purchase. Emirates ID or passport are the only acceptable forms of identification (please ensure your identification is up to date).

Only the registered account holder, or (and at our discretion), any individual with ‘Power of Attorney’ (POA) can collect the registered account holders’ DealzArabia Prize.Passport are the only acceptable forms of identification (please ensure your identification is up to date).

You will be able to view past winners of DealzArabia campaigns via our social media channels and our website

Nope!

Your order will be ready to be collected at pickup point in 7 days

you can collect your product at pickup point which is selected while purchasing.

you will get double ticket ,which is increase your winning chance

1- you have to share a campaign referral link 2- receiver need to buy the campaign through the shared link 3- one arabaian points will get for one share.

If you have any inquiries related to any aspect of your DealzArabia experience, please open the Main Menu and select ‘contact us’ from the web page